Services

People

Performance

Processes

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Your people are vital to your business success. They have knowledge of your business, your sector, your competitors.


Our approach builds on this knowledge, bringing tools and techniques to enhance the skills of your team, leaving long lasting change.


Our service includes the design and production of Training Modules for delivery by your own trainers when possible.


We also introduce innovative productivity measures to indicate how each team member can improve their individual success.

Processes

Performance

Processes

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Process Efficiency and Effectiveness is vital for business success.


We provide a range of analysis, using tools and techniques practised in a range of industries, to indicate the efficiency and effectiveness of your processes.


Our service includes training your people in analysis tools such as Ishikawa diagrams; Five Why questions; Process Mapping; and Statistical Process Controls.


We also provide your people with long lasting knowledge to help improve processes, including Kaizen.

Performance

Performance

Performance

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All organisations need to ensure performance is maximised. For those delivering public services, performance is most vital as effective use of pubic expenditure needs to be maximised.


We help leaders to understand how to understand performance, producing relevant dashboards for each level of management. This helps leaders to better understand the measures they need to examine on a daily, weekly, monthly basis and produce more accurate predictions of performance.